MPs today called for the police to probe the mis-selling scandal at energy giant SSE after it was fined a record £10.5 million for misleading customers.
Bosses at the shamed company were also urged to consider quitting over appalling practices exposed by watchdog Ofgem.
The company was today hit with the fine for “prolonged and extensive” mis-selling.
Ofgem said it found “failures at every stage of the sales process” across SSE’s phone, in-store and doorstep selling activities. SSE, formerly known as Scottish and Southern Energy, provided “misleading and unsubstantiated statements” to potential customers about prices and savings that could be made by switching to SSE.
Ian Marlee, managing director for markets at Ofgem, said: “Some people were being told they were going to get savings when actually they were being put on a worse deal.”
New energy minister Michael Fallon said: “I have rarely seen a worse case of consumers being misled so badly. With rising energy prices, and multiple tariffs to contend with, consumers deserve the clearest, fairest and best possible deal.” The energy firm, which has around 10 million domestic customers in the UK, today said it was “very sorry” for the failings.