British Gas’s attempts to dupe customers into accepting its controversial new ‘Smart’ Meters reached new lows this week, as Stop Smart Meters! learned that their new Smart Meter marketing drive is built on fraudulent claims that the meters are obligatory.
Amid increasing signs of widespread Smart Meter rejection across Britain, BG’s commercial director for Smart Metering, Paul Nickson, quoted in a story on the UKPower website said:
“Public awareness is very low… I think there is a confusion around what smart is and we need to do a huge amount of work around that awareness”.
The company, which stands to make millions of pounds in additional profits from the introduction of more granular time-of-use billing capabilities via Smart Meters, estimates that as few as 25% of people know what Smart Meters are – despite the company already hoodwinking a million customers into having one using “laws” that it it has apparently invented itself.
Evidence of British Gas’s mendacity was forwarded to Stop Smart Meters! in the form of a letter sent to customers just this month (July 2013). The letter, which tries to entice customers into accepting the invasive Smart Meters with the chance to win “one million Nectar points”, includes a copy of British Gas’s “Smart Meter Customer Charter” which reads:
“All houses in the UK need to have them [Smart Meters] by 2019”.
The truth, obsured by BG’s whopper, is that Smart Meters are in fact voluntary – and there is no ‘need’ for any residence in the UK to have a Smart Meter at all. Whilst there are EU and UK Government aims to have these insidious meters installed across the land, there are no legal obligations forcing anyone into having a Smart Meter – a fact confirmed on multiple occasions by the Government.
“do not expect suppliers to seek an entry warrant simply to fit a smart meter and it will not be an offence for householders to refuse to accept a smart meter”.
If British Gas says every home needs a Smart Meter by 2019, then we challenge them to prove it – or issue a public apology to its customers for deliberately trying to mislead them into thinking they must have a Smart Meter.
This is not the first time that we have caught British Gas lying. Stop Smart Meters! has multiple accounts and documented evidence of BG call centre reps using the same desperate tactic of trying to fraudulently claim that legislation is in place to force customers into accepting Smart Meters, and misleading customers about how they work.
If Smart Meters are such a good deal for people, why is British Gas prepared to deceive its own customers to get them in place?
As the company launches its major new marketing offensive, seemingly based on distortions and untruths, we would like to ask our readers to please help us alert as many people as possible to the lies that the public is being sold in the name of the next Big Energy scam.